I graduated from Indiana Wesleyan University with two degrees that don't obviously go together: Graphic Design & UX and Sports Marketing. In hindsight, they tell you everything about how I think — half visual problem-solver, half competitive strategist who wants to win.
My career started in design. At Ashley Furniture, I was deep in omnichannel UX — mapping journeys across e-commerce, mobile, and in-store kiosks, and translating data into cleaner, faster experiences. From there, Ideal Image gave me my first real taste of working at the intersection of business operations and user behavior — designing scheduling flows that had to work for both the customer and the business.
Then came Neuraflash (now Accenture), and everything clicked. Pre-sales turned out to be exactly where my skillset lived. Discovery, solution design, narrative demos, architecture diagrams, stakeholder communication — it's all design work. You're just designing a path to a decision instead of a path through an app.
I became the primary technical resource for enterprise SaaS and AI deals, partnering with AEs to qualify, shape, and close. I worked across Salesforce, AWS, and AI tooling, and contributed to a product that shipped to AWS Marketplace.
Now I'm a Solutions Engineer at Netomi — an enterprise AI platform built for customer experience. Same instincts, bigger problems. I'm helping organizations understand how agentic AI can transform their customer operations, and making something genuinely complex feel obvious and worth buying.